Information for tenants

Find the right property with the help of our local experts.

Tenants – fees and charges

Rent

Refundable Tenancy Deposit (capped at 5 weeks rent). Please note security deposit (per tenancy. Rent under £50,000 per year) capped at five weeks rent

Security deposit (per tenancy. Rent of £50,00 or over per year) : Up to six weeks rent.

A Refundable Holding Deposit (to reserve the property, capped at one week’s rent). If your application is successful your holding deposit will be put towards your tenancy deposit.

So for example if the rent was £1,000pcm:

£1,000 multiply by 12 = £12,000
£12,000 divided by 52 = £230.77
£230.77 multiplied by 5 = £1,153.85
So the deposit will be £1,153.85
And your holding Deposit will be £230.77

Change of Tenancy Charge – if this is requested by the tenant a charge of £50 + VAT is applicable or reasonable cost incurred if higher.

Early Termination Fee – Ending a tenancy early can only occur if both landlord(s) and tenant(s) all agree in writing and the pursuant will be subject to an administration charge of £600 + VAT (this is our Let Only Fee charged to landlords to market and find suitable tenants for their property). You will still be liable to pay the rent up until suitable tenants are found to take over the tenancy.

Payment in respect of Utilities, Communication Services, TV License and Council Tax (where applicable).

A default fee for late payment of rent charged at 3% above the bank of England base rate.

A default fee for a replacement of a lost key or security fob charged at the cost of the key plus our time to have the key cut and get this to you (charged at £15 + VAT per hour). You have the right to deal with this yourself and pay the incurred charges.

Student Tenancy Application

Once you have had an offer accepted in writing and paid the holding fee to secure the property you will need to complete our online student application form. Please complete within 48 hours of paying the holding fee. All prospective tenants will need to fill this out. We also require several supporting documents from each tenant, this is all detailed on the online form and can be emailed to us at longlets@hopewell.co.uk.

Student Application Form

Report a maintenance repair

    Tenant FAQs

    How do I make an offer on a property?

    If you have viewed a property either online, or in person and would like to make an offer, you can do so by clicking on the 'Make an offer' tab. You can access this tab by clicking on the relevant property on our website and you will find it above the property features section. The property will not be secured until the offer has been accepted by the landlord and you have paid the holding fee.

    How much is my holding fee and deposit?

    Your holding fee is 1 weeks rent and your deposit is 5 weeks rent. Your holding fee contributes towards your deposit.

    Do I need a guarantor?

    You will need a UK based guarantor if you are a student or you are not in full time employment.

    I've paid a holding fee to secure a student property. What's next?

    Once you have had an offer accepted in writing and paid the holding fee to secure the property you will need to complete our online student application form. You can access this by clicking here. Please complete within 48 hours of paying the holding fee. All prospective tenants will need to fill this out. We also require several supporting documents from each tenant, this is all detailed on the online form and can be emailed to us at longlets@hopewell.co.uk.

    What our clients say

    Read our latest blog posts

    Latest blog

    Lettings Agents Bristol

    A Guide to Property Tax for Landlords

    Most people purchase a buy-to-let property because they want to make an investment. While the return is likely to be good, either through the money you make in rent or when you sell the property later, it’s important to know that you will need to pay tax at every stage of your investment: when you… Read more

    Latest blog

    Lettings Agents Bristol

    5 Things To Know Before Purchasing a Buy-To-Let Property

    The past decade has been rough for most sectors. But despite an EU exit, soaring inflation, and a pandemic, the UK’s Buy-To-Let market continues to endure. The sector has grown by £215 billion over the past five years. Its total value now stands at £1.7 trillion. Even with new Stamp Duty surcharges and decreased tax… Read more

    Latest blog

    Property Management Bristol

    8 Ways to Keep Your Rental Property Costs Down

    Letting property can be a very lucrative business. Landlords in the UK earn £15,000 on average. However, that’s before taxes and operating costs. Expenses from major repairs and sudden void periods can also cleave into your profit. Maximising the income you take home from your rental property requires a bit of digging and meticulous planning.… Read more

    Latest blog

    Lettings Agents Bristol

    Five Fire Safety Regulations Every Residential Landlord Should Know

    A fire in the home is a devastating event that can happen surprisingly easily. House fires claim the lives of over 200 people in the UK every year, with the majority of these fatalities taking place between 10pm and 6pm, when people are asleep. During sleep, your sense of smell decreases to being almost non-existent,… Read more

    Latest blog

    Lettings Agents Bristol

    How To Deal With Difficult Tenants

    In most cases tenants of a rental property will be responsible and sensible, and treat your property with respect. Unfortunately there will always be some exceptions to the rule, who create difficulty and stress for you as a landlord.  Here are some of the issues that might arise with difficult tenants, and how they should… Read more

    Latest blog

    Lettings Agents Bristol

    Fully Managed Letting Service vs Let-Only Service: Which One Should You Choose?

    There are many different types of landlords out there. Some people want to invest in property as a business and decide on a hands-on approach. Others want to build a property portfolio without having to spend time managing tenants. And yet more and more people are becoming landlords without really planning to, perhaps because they… Read more

    View all blogs