Guest information and services

Discover the real Bristol with help from our dedicated team.

Guest information

Maybe you are looking to get to know Bristol better or looking for a temporary place to call home between buying and selling your property. 

You might be on a work assignment or long-term project that involves you spending the week or extended periods in Bristol. You may already have accommodation but want more space to work, relax and prepare meals or aren’t happy with your current location and want to move somewhere quieter or more buzzing.

Whatever brings you to Bristol, you are in the right place! Our properties offer up all of the comforts you would expect at home, and our customer care team is always on hand to ensure you have everything you need to enjoy your stay. Our Property Managers have intimate knowledge of our portfolio and Bristol, so they can help you find your ideal property in no time.

Call our team today to learn more about Airbnb and short-Let management.

We are always happy to help!

Extra guest services

Additional cleaning/linen is available (min 24 hours notice). Please call to discuss your requirements.

Extra Cleaning

A 1:00pm check-in may be possible subject to availability and a minimum of 24 hours notice at a cost of £20+vat.

Check In
Early Check-in

A 1:00pm check-out may be possible subject to availability and a minimum of 24 hours notice at a cost of £20+vat.

Check Out
Late Checkout

We have various travel equipment for children available for hire, please call us to discuss your requirements.

Travel Cot

Chilled bubbly on arrival? fresh flowers? Give us a call to see how we can help make your stay extra special.

Special Occasion?

We're always working with local businesses to offer our guests great deals on all things Bristol. Ask us for our current deals.

Price tag
Local Discounts

Need extra services? - get in touch   0117 9118 663

Speak to us now

Guest FAQs

Can I have an early check in late check out?

We always try to accommodate our guests as much as possible. Early check in and late check outs are dependent on the guests staying around your booking, so please enquire with us, and we will do all we can.

Are linen and towels provided?

Yes, all bedding and towels are provided.

How often will the property be cleaned?

Included in the price of your stay is one clean at the end of your stay. If you require a clean during your stay, please enquire and we will be happy to sort it out, subject to availability.

Will we meet someone to check us into the apartment?

Most of our apartments have the option of self check in, meaning 24 hour access is available. However, we are more than happy to meet you if you’d like us there for check in.

Where can I park at the property?

Every property is different. We have parking permits for sale at the majority of our properties so please ask us for more details. Another good option to find parking is Parkopedia who have loads of parking lots and garages for rent throughout the city.

What our clients say