Guest information and services

Discover the real Bristol with help from our dedicated team.

Guest information

Maybe you’re looking to get to know Bristol better or looking for a temporary place to call home between buying and selling your property. You might be on a work assignment or long term project that involves you spending the week or extended periods of time in Bristol. You may already have accomodation but want more space to work, relax and prepare meals. Maybe you just aren’t happy with your current location and want to move somewhere quieter or, alternatively, more buzzing.

Whatever brings you to Bristol, you’re in the right place.

Our properties offer up all of the comforts you would expect at home and our customer care team is always on hand to make sure that you have everything you need to enjoy your stay.

All of our properties have been personally inspected by members of our expert property team. Our property managers have intimate knowledge of our portfolio and of Bristol so they can help you find your ideal property in no time at all.

Why not give us a call today to find out more about airbnb and short let management. We’re always happy to help.

Extra guest services

Additional cleaning/linen is available (min 24 hours notice). Please call to discuss your requirements.

Bed
Extra Cleaning

A 1pm check-in may be possible subject to availability and a minimum of 24 hours notice at a cost of £20+vat.

Check In
Early Check-in

A 1pm check-out may be possible subject to availability and a minimum of 24 hours notice at a cost of £20+vat.

Check Out
Late Checkout

We have various travel equipment for children available for hire, please call us to discuss your requirements.

Family
Travel Cot

Chilled bubbly on arrival? fresh flowers? Give us a call to see how we can help make your stay extra special.

Wine
Special Occasion?

We're always working with local businesses to offer our guests great deals on all things Bristol. Ask us for our current deals.

Price tag
Local Discounts

Need extra services? - get in touch

hello@hopewell.co.uk   0117 9118 663

Speak to us now

Guest FAQs

Can I have an early check in late check out?

We always try to accommodate our guests as much as possible. Early check in and late check outs are dependent on the guests staying around your booking, so please enquire with us, and we will do all we can.

Are linen and towels provided?

Yes, all bedding and towels are provided.

How often will the property be cleaned?

Included in the price of your stay is one clean at the end of your stay. If you require a clean during your stay, please enquire and we will be happy to sort it out, subject to availability.

Will we meet someone to check us into the apartment?

Most of our apartments have the option of self check in, meaning 24 hour access is available. However, we are more than happy to meet you if you’d like us there for check in.

Where can I park at the property?

Every property is different. We have parking permits for sale at the majority of our properties so please ask us for more details. Another good option to find parking is Parkopedia who have loads of parking lots and garages for rent throughout the city.

What our clients say

  • Ben Bethell Avatar
    Ben Bethell

    Really great place to stay. The staff were all fantastic and did everything they could to ensure we had a comfortable stay. Modern and well fitted rooms made the whole stay perfect. 10/10

    Dan Sims Avatar
    Dan Sims

    Hopewell have been managing and letting my property for the last 4 years in Bristol. Both myself and my tenants have always been delighted with the responsiveness and service provided by the staff at Hopewell. One of the best in Bristol and highly recommended.

    Steve Harmer Avatar
    Steve Harmer

    As tenants we’ve always found Hopewell to be very responsive whenever we have needed their assistance over the past 18
    months. They reply quickly to emails and are helpful and pleasant to interact with. We’ve just moved and wish our new property was also managed by them!

    Rowan Larcher Avatar
    Rowan Larcher

    Such a lovely place. Staff were very friendly and welcoming. The room was great, very spacious and quirky - loved it. Would definitely stay here again!

  • Eva Jon Avatar
    Eva Jon

    An absolute pleasure to deal with this company. Had assistance throughout our whole stay, their team was available to answer all of our questions. The whole stay was seamless and the property was exceptional. Would recommend to anyone looking for both long and short term accommodation. Thanks Hopewell!

    Neil Herron Avatar
    Neil Herron

    Used Hopewell for recent short term stay and found then extremely helpful throughout with very friendly staff on hand for any queries. Would recommend for future stays

    LEAH BRINE Avatar
    LEAH BRINE

    Helpful and Responsive. The staff at Hopewell Properties’s are very responsive and hard working, they deal with everything very quickly and efficiently. Only good things to say about them!

    Jamie Rhodes Avatar
    Jamie Rhodes

    Great agency, I've used this company 3 years running now for when I'm in Bristol for Uni. Very helpful and knowledgeable, great communication and they were very helpful when I had I few issues that I needed help with to sort out. Highly recommend

  • Liz Landers Avatar
    Liz Landers

    If you love Rock, need space for a max of two people to stay (you can have a couple of people for a meal too), want to hide away in warmth, great style and comfort....with That View...then this is for you. Spotlessly clean and high quality fittings and equipment. Superb.

    Krister Koskelo Avatar
    Krister Koskelo

    Hopewell is unique among estate agents in offering short term (nightly, serviced apartment style), medium term (month by month) and long term lets. My partner and I needed housing for 3.5 months and the medium term let was perfect for our needs!

    Lee Adams Avatar
    Lee Adams

    Great service, always prompt and solution finders rather than problem creators. Very easy company to deal with. I’ve a number of properties they manage for us and just let them get on with it. Very reasonably priced for the quality of the service.

    Lisa Evans Avatar
    Lisa Evans

    Great place to stay, fantastic location. Very clean and spacious rooms. Great communication making our stay an easy and pleasant experience. Thank you and would definitely stay again if wishing to stay in Bristol.

  • Des Farmer Avatar
    Des Farmer

    The Hopewell team provided comprehensive updates to all of our questions, with specific suggestions regarding the local area. All of their information ensured the holiday went really well.